Shipping&Return Policy

笔记：

在许多地区，周六和周日可能无法送货。否则，我们的送货方式仅在工作日提供，周末或节假日不提供。任何地区均不提供加急送货。

您的订单发货后，您将收到一封包含跟踪数据的电子邮件。

请注意：对于发货到指定地址的订单，买家可能需要缴纳进口关税和税款，这些关税和税款在货物到达指定送货地址时征收。买家将负责支付此类进口关税和税款。需要注意的是，LetonPower 无法控制这些费用，而且由于这些费用在不同国家/地区有所不同，LetonPower 无法预测其金额。如果您有特殊指示，请在结帐前给我们留言。

正确输入送货地址是买方的责任；如果由于买方的送货地址错误而导致订单发货出现任何问题，LetonPower 不对（部分）货物损失负责。如果 LetonPower 需要有关送货地址的更多信息，LetonPower 可能会联系买方提供更多信息。如果需要有关送货地址的更多信息，交货可能会延迟。

LetonPower 将尽一切合理努力在预计的交货期限内将订单送达交货地址。

如果交货延迟、无法交货或仅部分交货，买方将在下订单后尽快收到通知。在这种情况下，买方有权免费取消合同。

除非另有明确约定，产品损坏和/或丢失的风险应由 LetonPower 承担，直至交付至交货地址。

If the Buyer receives Products that the Buyer did not order, the Buyer must notify LetonPower as soon as possible (within 24 hours of receiving the order) by email (or via the contact page of the Website). The Buyer will be responsible for the return shipment of such Products after receiving the return instructions from LetonPower, and LetonPower will bear the costs of this shipment and will subsequently be responsible for shipping the correct Products to the Buyer, provided that the Buyer fully complies with the return instructions of LetonPower.

If the Products are delivered to the Buyer damaged or incomplete, the Buyer must notify the LetonPower Customer Service Team as soon as possible (within 24 hours of receiving the order) via the website letondive.com. LetonPower will then decide how to deal with the issue at hand; the customer must always notify LetonPower in the above cases and await instructions from the LetonPower customer service team. In this case, if the customer returns the product at his own expense without first contacting the customer service team and awaiting their instructions, he cannot claim back from LetonPower the costs he incurred (nor can LetonPower be held responsible for returns made without LetonPower's prior consent).

If an order that LetonPower has shipped or is shipping to the buyer is lost, missing, or the buyer claims that he/she did not receive the order (despite information such as tracking data/carrier information indicating otherwise), the carrier's complaint procedure will be initiated and a refund or re-shipment will be made pending the outcome of this procedure. The buyer will fully cooperate with the carrier's complaint procedure.

If the goods are lost due to the carrier's error (and the carrier's complaint procedure has been completed), LetonPower will refund the customer or attempt to re-ship the ordered products. If the goods have not been delivered to the buyer's delivery address (or pickup point) within 14 days of the shipment date, the buyer is obliged to notify the LetonPower customer service team by email within 14 days (i.e.: 28 days after the shipment date in the end).

We hope that you are completely satisfied with every purchase you make at LetonPower. However, if you are not completely satisfied with your purchase for any reason, please return the product within 30 days of delivery by following our return procedure. There are two main types of returns most often requested by our customers, and terms and conditions apply:

1. Return or exchange the product within 30 days of delivery if the customer no longer needs it. To do this, you must:

1. Contact us and follow our return procedure within 30 days to be eligible for an exchange or refund. Second-hand products are not subject to the 30-day money back guarantee.

2. Please contact us about the return before sending the product back, otherwise, we will not be aware of the return and will not accept your return.

3. 客户支付运费。

2. 保修期内退回缺陷产品

1.请注册产品并检查您的产品是否在保修期内。

2. 请考虑故障或缺陷是否是在正常使用过程中造成的，因为我们不能接受因误用而损坏的产品的退货
3. LetonPower 支付运费。

有关退货条款的更多信息，请联系我们的售后团队 letonpower@foxmail.com，我们将竭诚为您服务。